1. Explain what Back Office Processes are and why your organisation needs them

Accounting, record keeping of clients orders, stock control and the management of the public facing web site.

Needed to ensure the smooth ordering, payment and reporting of transactions on the website.

2. What processes are involved in Stock Control? What is at the centre of this type of system?

A database is at the centre to ensure there is always the stock in store that the website says.

3. Explain what ASPs, and how it can update a database.

Active Server Pages- the code contained in the webpage to allow the database to be read and updated.

It changes the amount in stock as they are purchased.

4. How do organisations maintain the virtual shopping basket for a customer, what processes are involved?

Items are added

Prices are totalled

Stock is reserved so not sold twice

Items can be removed

Delivery costs may be added.

5. Draw an example flowchart for your organisation to illustrate these processes.

6. P143, Explain briefly the difference between, HTTP authentication, and cookie identification.

HTTP authentication produces the familiar login/password browser sequence.

Cookies identification can be placed on the customer’s computer but are typically set using an HTML form and Common Gateway Interface (CGI) script. Many users, due to privacy concerns, often view cookies with suspicion and they may reject them.